1. Introduction

Iwaris (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website iwaris.com (the “Website”) and use our services. By accessing or using the Website, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

We may collect both personal and non-personal information from you when you interact with our Website and services.

Personal Information:

• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: Username, password, and other details required for account registration.
• Payment Information: Credit card details, billing address, and transaction history.
• Other Information: Any information you provide when contacting customer support or participating in surveys.

Non-Personal Information:

• Usage Data: Information about how you interact with the Website, such as your IP address, browser type, operating system, pages viewed, and time spent on the Website.
• Cookies and Tracking Technologies: We use cookies, beacons, and other tracking technologies to collect information about your browsing activities on the Website.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide Services: To process your orders, manage your account, and provide customer support.
• To Improve Our Website: To analyze usage trends and improve the functionality, performance, and user experience of the Website.
• To Communicate With You: To send you updates, newsletters, promotional materials, and other communications related to our services.
• To Process Payments: To securely process payments for purchases made on the Website.
• To Ensure Security: To protect against fraud, unauthorized access, and other security issues.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following situations:

• Service Providers: We may share your information with third-party service providers who assist us in operating the Website, conducting our business, or providing services to you (e.g., payment processors, shipping companies).
• Legal Compliance: We may disclose your information to comply with legal obligations, respond to government requests, or protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser, allowing the site or service provider to recognize your browser and capture certain information.

You can choose to disable cookies through your browser settings; however, doing so may affect the functionality of the Website.

6. Data Security

We implement a variety of security measures to protect your personal information. These measures include encryption, secure socket layer (SSL) technology, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information about you.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

To exercise any of these rights, please contact us at privacy@iwaris.com.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies.

10. Children’s Privacy

Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after any changes constitutes your acceptance of the revised Privacy Policy.