I Waris

Guernsey's 1st online African grocery store

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Products

What types of products do you offer?
We offer a wide range of groceries including fresh produce, meat, dairy, bakery items, frozen foods, beverages, snacks, and household essentials.
Are your products organic or locally sourced?

We offer a selection of organic and locally sourced products. You can filter products by these categories while shopping online.

How do I know the products are fresh?

We prioritize freshness by sourcing products from trusted suppliers and ensuring quick turnover. Perishables are kept in optimal conditions until delivery.

Deliveries

What areas do you deliver to?

We deliver to a wide range of locations. You can check if we deliver to your area by entering your postal code on our delivery information page.

How much does delivery cost?

Delivery fees vary based on your location and order size. You can view the delivery fee at checkout before placing your order.

Can I schedule a delivery time?

Yes, you can choose a delivery time slot that is convenient for you during the checkout process.

 

Services

What services do you offer?

We offer a range of services including online grocery shopping, home delivery, in-store pickup, subscription services for regular deliveries, and personalized shopping assistance.

 

How do I sign up for your services?

To sign up, simply create an account on our website and select the services you're interested in during the checkout process.

Do you offer subscription services?

Yes, we offer subscription services for regular deliveries of groceries, tailored to your preferences and schedule.

 

Need more help?
Contact Us

What is my order status?

You can view your order status by looking up your order.

What payments do you accept?

We accept Visa, MasterCard, Discover, American Express and check cards or ATM cards, as long as they are connected with one of the major credit card companies listed above. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.

What is PayPal Credit?

Checkout fast with PayPal Credit. The effortless way to pay without using your credit card. Simply select PayPal Credit at checkout, answer two simple questions and accept the terms. It's that easy. There is no separate application process. PayPal Credit offers flexible terms that allow you to choose to pay in full or over time. Subject to credit approval. See Terms.

How do I enter a shipping address?

A shipping information page will be presented where you can enter a separate shipping address and the shipping method can be chosen.

Should I put spaces or dashes in the credit card number?

Your card number should be entered in as a continuous string of numbers.

Why are you not accepting my credit card?

There are many reasons for a failed credit card transaction. Your card may have expired or reached its limit or a credit card computer, either on our end or your bank's end, may have encountered a machine error.

When will my credit card charged?

We will not bill you until your product(s), including backordered or preordered items, are actually shipped. If your items are shipped separately you will be billed each time an item is shipped.

How will the charge show up on my credit card?

The charge will appear on your credit card as: "DRI*Western Digital Online Store".

How will you know where and how to send my physical product?

If you order a physical product, a Shipping Information page will appear during checkout so you can enter a shipping address and choose a shipping method.

Can I order without a credit card?

No. The only form of payment accepted is with a credit card.

What is my order status?

You can view your order status by looking up your order.

How will you know where and how to send my physical product?

If you order a physical product, a Shipping Information page will appear during checkout so you can enter a shipping address and choose a shipping method.

Should I put spaces or dashes in the credit card number?

Your card number should be entered in as a continuous string of numbers.

Can I order without a credit card?

No. The only form of payment accepted is with a credit card.

How will the charge show up on my credit card?

The charge will appear on your credit card as: "DRI*Western Digital Online Store".

Why are you not accepting my credit card?

We will not bill you until your product(s), including backordered or preordered items, are actually shipped.

How do I enter a shipping address?

A shipping information page will be presented where you can enter a separate shipping address and the shipping method can be chosen.
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